About us
Please contact me with any questions at hellosouthernmagnolia@gmail.com
All about Southern Magnolia! If you cannot find the answer you are looking for here please email us! We will be happy to help!
turnaround time - If your item is a pre-order item then it should ship out to you within 2-4 weeks (this is business days). Each listing will provide a better turnaround time so be sure and read each listing. We do also offer in stock items with a much quicker turnaround time. Please keep in mind there are delays with USPS, FedEx, UPS and suppliers that are beyond our control. However, once we receive your item we will ship it out to you the same day or next day.
If you have questions regarding an order before you receive it or after please email us at hellosouthernmagnolia@gmail.com
In-stock turnaround time - all in-stock items will ship to you same day/next day. If you do not receive tracking information (sent to your email) within that timeframe please do not panic. If we have a lot of in-stock orders processing time may take 1-2 business days, but it should not take longer than that.
Shipping information- our shipping cost will depend on how many items you purchase and are listed in our shipping portion at check out. We will always ship the cheapest way possible (first class usps) unless otherwise requested by the customer. Tracking will be emailed to the email provided at checkout. If you do not receive your item please contact us, and we will contact usps. If you would like your package to be insured please state that and we will add insurance. Once the package is in the hands of the postal service it is their responsibility.
Returns/Exchanges: at this time we do not accept returns or exchanges unless your order is wrong or it has a defect. If your order has an issue please email us at the address above and we will be in contact. If there is a defect or you received the wrong item we will pay return shipping. If your items has a defect or is wrong you must notify is within 72 hours of your items being delivered.
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Just a little information about me! My name is Gaylen Thompson I started this boutique six years ago after graduating from high school! I have recently graduated from Mississippi State University with a degree in Sports Administration.
My dream is to build Southern Magnolia into a thriving company that brings jobs to our local community.
I could not do this without all of you and I am forever grateful for each of you! Our business has continued to grow over the years because our customers are amazing!
I am always looking for ways to improve your shopping experience with Southern Magnolia. If you have any recommendations on how we can make your shopping experience smoother please email us
